mini case study

Biff off: the landing page that picks a fight

FJL Waste's newest page tells prospects to tell Biffa to biff off. One landing page, one cheeky proposition, one bin lorry in flame livery: a micro project under the FJL rebuild that does the work of a campaign.

James Gale, Development Lead

  • FJL Waste
  • Landing pages
  • Brand

Challenger brands are usually told to behave. Be professional, be safe, never name the giant you are actually up against. FJL Waste collects bins on the same routes as the biggest names in British waste, and most of its new customers arrive from one of them. So the newest page on fjlwaste.co.uk stops being polite about it: it is called Biff off, and it says what everyone switching already thinks.

One page, one fight

The page does exactly one job: make leaving a national provider feel as easy as it actually is. A genuine alternative to Biffa, it says. Same bins. Same routes. Way better service. Then it works through the six things switchers actually worry about, from call centres against local humans, to auto-renewing multi-year contracts against rolling ones, to switching costs, which at FJL are zero.

We handle the awkward bit. You put the kettle on.

fjlwaste.co.uk/biff-off, on ending your old contract

There is a lesson in the wordplay itself. Biff off is the kind of line a cautious agency talks a client out of, and it is precisely why the page works: it is memorable, it names the incumbent without a single negative claim about them, and it aims all its cheek at the pain of switching rather than at anyone who chose to stay.

The lorry with its own fanbase

FJL Waste bin lorry number 67 in a red racing tribute livery with yellow flames and a lightning bolt, parked outside an industrial unit under a blue sky.
Lorry 67. A working bin lorry in full racing tribute livery, flames and all. It collects waste on real routes, and it stops traffic doing it.

Every brand talks about standing out. FJL painted a bin lorry into a racing tribute, gave it the number 67, and put it to work. It sits on the Biff Off page next to the plain white fleet because the contrast is the argument: this is a company that owns its own lorries and enjoys running them, not a subcontracted logo.

A white FJL Waste Services DAF bin lorry with blue FJL branding and a Men's Mental Health Awareness panel on the side, photographed against a clear blue sky.
The rest of the fleet plays it straighter, though not entirely: this one carries a Men's Mental Health Awareness livery.

Why a micro project

The FJL rebuild gave the company its platform: the two-brand estate, the town pages, the dashboards. A micro project like Biff Off is what the platform is for. It took a fraction of the effort of the rebuild, it shipped as one route within the existing build, and it gives sales a single link that starts the exact conversation they want to have.

The page is live now at fjlwaste.co.uk/biff-off. It launched this week, so the honest version of the results section is that there is not one yet. The numbers will land on the FJL case study when they exist, sourced, like everything else on that page.

The full case studyRebuilt to outrun the nationals.FJL has collected West London's commercial waste since 1998. Its website was a slow WordPress build scoring 21 out of 100 on mobile, and it was taking paid traffic. Genius Digital Labs replaced it with a 395-page estate across two brands, then built the instrumentation to prove it works.Read FJL Waste Services

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